Shipping policy
We ship all orders from our studio in Brooklyn Park, Minnesota, USA. We currently ship within the United States only.
Processing Time
Because every apron is made to order and embroidered, please allow 3–5 business days for production before your order ships. Orders placed on weekends or U.S. holidays begin processing on the next business day.
Delivery Times (within the United States)
- Standard Shipping: 3–5 business days after dispatch
- FedEx Express (Expedited): 2–3 business days after dispatch
Total time from order to delivery:
- Standard: approximately 6–10 business days
- Expedited: approximately 5–8 business days
Shipping Rates
Standard U.S. shipping is $6.20. Orders over $50 qualify for free standard shipping. Expedited shipping rates are calculated at checkout.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at info@RomeoShop.us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if needed, replace your order at no additional cost.
Incorrect Shipping Address
Please double-check your shipping address at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you notice an error, contact us immediately at info@RomeoShop.us — we will update the address if the order has not yet shipped.
Questions
For any shipping questions, email us at info@RomeoShop.us. We typically respond within 1 business day.